These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Azica LLC, a California limited liability company ("Azica," "we," "us," or "our"), governing your access to and use of the Azvault mobile application, website, and any related services (collectively, the "Service").
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICE. By downloading, installing, creating a vault, or otherwise accessing or using Azvault, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms in their entirety, you must not download, install, or use the Service.
1. Agreement to Terms
1.1 Acceptance
By accessing or using the Service in any manner, including downloading the app, creating a vault, or using any feature of Azvault, you enter into a legally binding contract with Azica LLC and confirm that:
- You have read, understood, and agree to be bound by these Terms;
- You meet the eligibility requirements set out in Section 4;
- You have the legal capacity to enter into a binding contract under the laws of your jurisdiction; and
- If you are accepting these Terms on behalf of a company, organization, or other legal entity, you have the authority to bind that entity to these Terms, and "you" refers to both you individually and that entity.
1.2 Updates to Terms
Azica reserves the right to modify these Terms at any time. We will provide notice of any change through the App, or by email where we have your contact information, describing the nature of the change. The "Last Updated" date at the top of this document reflects the most recent revision.
Non-material changes, such as clarifications, formatting, or other changes that do not affect your rights or obligations, take effect upon posting, and your continued use of the Service after that date constitutes your acceptance.
Material changes, including any change to Section 15 (Governing Law and Dispute Resolution), require your affirmative acceptance. We will prompt you within the App to review and accept the revised Terms before you can continue using the Service. If you do not affirmatively accept a material change, your access to the features affected by that change may be limited to the version of these Terms you last accepted, and you may instead terminate your use of the Service as described in Section 16.1.
No retroactive effect on disputes. A change to Section 15 does not apply to any Dispute (as defined in Section 15.3) that arose, or of which you gave notice under Section 15.2, before the effective date of that change. Such a Dispute remains governed by the version of these Terms in effect at the time it arose.
2. Description of the Service
Azvault is a local-first, zero-knowledge password manager, two-factor authentication (2FA) vault, and secure data organizer, along with the related optional features described within the App (including backup, sharing, security analysis, and group-based collaboration tools). Not all features are available on every platform or subscription tier; current details are described within the App itself, which may change over time.
Azica reserves the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, and without liability to you.
3. Zero-Knowledge Architecture and Critical User Responsibilities
This Section is the most important part of these Terms. You must read it in full before using the Service.
3.1 What Zero Knowledge Means
Azvault is architecturally designed so that Azica LLC is technically unable to access, read, decrypt, or recover your vault data. Specifically:
- Your master password is never transmitted to Azica or any server. It exists only in your memory and, temporarily, in your device's RAM during active use.
- Your encryption key is derived locally on your device using industry-standard key derivation designed to resist brute-force attacks, and is never transmitted to Azica.
- Your vault contents are encrypted with AES-256-GCM before storage, and Azica never receives your vault data in decryptable form. The only exceptions are the Secure Password Sharing and Family/Team Pairing features described in the Privacy Policy, where you may choose to upload an encrypted copy of specific items you select to share. Even then, Azica still cannot decrypt that data.
- This is a limit built into how the system works, not just a policy we're committing to. Even a court order, subpoena, or law enforcement demand couldn't get us to produce decrypted vault data, because we don't have it in a form that can be decrypted.
3.2 Irrecoverable Data Loss: Your Sole Responsibility
THE FOLLOWING SCENARIOS WILL RESULT IN PERMANENT, IRRECOVERABLE LOSS OF YOUR VAULT DATA. AZICA CANNOT ASSIST YOU IN THESE SITUATIONS UNDER ANY CIRCUMSTANCES.
(a) Forgotten Master Password Without Recovery Kit. If you forget your master password and do not have your Recovery Kit, access to your vault is permanently and irreversibly lost. There is no password reset, no account recovery email, no backdoor, and no mechanism by which Azica can restore access. You will lose all data stored in your vault.
(b) Loss of Device Without Backup. If you lose, break, reset, or replace your device without having previously exported a backup file or enabled Cloud Backup, your vault data may be permanently lost. Azica cannot recover data from a device you no longer possess.
(c) Uninstalling the App Without Backup. Uninstalling Azvault may delete your locally stored vault data depending on your device's operating system behavior. Azica cannot restore data from an uninstalled app.
(d) Failure to Maintain Backups. You are solely and exclusively responsible for maintaining adequate, current backups of your vault. Azica provides backup tools (cloud backup and manual export) but does not guarantee their availability, reliability, or successful execution at all times.
3.3 Recovery Kit
Your Recovery Kit is a one-time generated document containing your Secret Key and instructions for vault recovery. It is your sole mechanism for restoring vault access in the event of device loss or master password entry issues when changing devices. You acknowledge that:
- Azica does not store a copy of your Recovery Kit;
- If you lose your Recovery Kit and forget your master password, your vault is permanently inaccessible; and
- You are solely responsible for printing, storing, and protecting your Recovery Kit in a secure, accessible location.
3.4 Acknowledgment of Risk
By creating a vault and using the Service, you expressly acknowledge that you have read and understood Sections 3.1 through 3.3, that you understand the consequences of the zero-knowledge design, and that you assume all risk associated with vault data loss. Azica's liability for any vault data loss is explicitly excluded to the maximum extent permitted by applicable law (see Section 13).
4. Eligibility
4.1 Age Requirements
The Service is intended for users who are at least 13 years of age. By using the Service, you represent and warrant that you are at least 13 years old. If you are between 13 and the age of majority in your jurisdiction (typically 18), you may only use the Service with the prior consent of, and under the active supervision of, a parent or legal guardian who agrees to these Terms on your behalf.
4.2 COPPA
We do not knowingly solicit, collect, or process personal information from children under the age of 13 in the United States. If we learn that a child under 13 has provided personal information without verifiable parental consent, we will take reasonable steps to delete such information. If you are a parent or guardian and believe your child has used the Service in violation of this Section, please contact us immediately at support@azicanet.com.
4.3 Jurisdiction
The Service is available worldwide where permitted by applicable law. You are responsible for ensuring your use of the Service complies with all laws and regulations applicable in your jurisdiction. Azica makes no representation that the Service is appropriate or lawful in all jurisdictions.
4.4 Family/Team Organizers
If you create a Family or Team group, you represent that you are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater. This requirement applies only to the person creating the group; other members join under the existing age and parental-consent framework in Section 4.1.
5. Your Vault and Account
5.1 Vault Credentials
Your vault is protected by a master password and a Secret Key that you create during initial setup. You are solely responsible for:
- Choosing a strong, unique master password that you have not used elsewhere;
- Keeping your master password strictly confidential and not disclosing it to any person or system;
- Safeguarding your Recovery Kit against loss, theft, or unauthorized access; and
- All activity that occurs within your vault, whether authorized by you or not.
5.2 No Backend Account
Azvault does not operate a backend identity system tied to vault access. Azica does not maintain user accounts in the traditional sense. Vault access is controlled entirely by your master password and device. There is no email address associated with your vault. Even if you have contacted Azica's support team using an email address, we have no technical means of linking that email address to any specific vault, since we do not store vault identifiers capable of being associated with it.
If you use Family/Team Pairing, your device is issued an anonymous, device-generated identifier so that shared items can be synced between paired devices. This identifier is not linked to your name, email address, or other personally-identifying information, and does not constitute a traditional account, username, or password. See the Privacy Policy for more detail on what this feature stores.
5.3 Device-Level Access
You are responsible for maintaining physical and logical control over all devices on which Azvault is installed. Azica is not responsible for unauthorized access to your vault resulting from unauthorized access to your device, including access by family members, colleagues, or any other person.
5.4 Notification of Unauthorized Access
In the unlikely event that you believe an unauthorized party has gained access to your vault or your master password has been compromised, you should immediately change your master password and regenerate your Recovery Kit. Contact us at support@azicanet.com if you believe your credentials have been exposed.
6. Permitted Use and License
6.1 Limited License Grant
Subject to your full compliance with these Terms, Azica grants you a limited, personal, non-exclusive, non-sublicensable, non-transferable, revocable license to:
- Download and install the App on devices you personally own or control; and
- Access and use the Service for your own personal or business purposes, including use in connection with a Family or Team group you organize or participate in.
This license does not include any right to resell, sublicense, or commercially exploit the Service itself (as opposed to using it in the ordinary course of your own business), or its contents.
6.2 License Restrictions
You may not, and you may not authorize any third party to:
- Copy, reproduce, modify, translate, adapt, or create derivative works of the Service or any portion thereof;
- Reverse engineer, decompile, disassemble, or attempt to derive the source code, algorithms, or trade secrets underlying the Service, except to the extent expressly permitted by applicable law;
- Distribute, publish, transmit, sublicense, sell, rent, lease, loan, or otherwise transfer the Service or any rights therein to any third party;
- Remove, alter, obscure, or circumvent any proprietary notices, labels, or security features in or on the Service;
- Use the Service to build a competing product or service, or to benchmark the Service against a competing product;
- Frame, mirror, or deep-link to any portion of the Service without Azica's express written consent;
- Use any robot, spider, crawler, scraper, or other automated tool to access or interact with the Service; or
- Access or attempt to access any backend systems, databases, or infrastructure associated with the Service.
7. Prohibited Conduct
You agree that you will not use the Service to:
- Violate any applicable federal, state, local, or international law, regulation, treaty, or governmental requirement, including laws governing data privacy, consumer protection, export control, or sanctions;
- Store, transmit, share, or process information that is unlawful, obscene, defamatory, fraudulent, abusive, harmful to minors, or otherwise objectionable;
- Engage in any activity that could interfere with, disable, damage, overburden, or impair the proper functioning or security of the Service or any server, network, or system connected to the Service;
- Introduce, upload, or transmit any virus, worm, Trojan horse, time bomb, ransomware, spyware, or any other malicious code or harmful component;
- Attempt to gain unauthorized access to any portion of the Service, other user accounts, or any third-party systems connected to the Service;
- Use the Service to facilitate or conceal any illegal activity, including money laundering, fraud, identity theft, or unauthorized interception of data;
- Impersonate any person or entity, including any employee or representative of Azica, or falsely represent your affiliation with any person or entity;
- Harvest or collect any personal information from other users of the Service.
Any violation of this Section may result in immediate termination of your license and access to the Service, in addition to any other legal remedies available to Azica.
8. In-App Purchases and Subscriptions
8.1 Premium Features
Certain features of the Service require payment ("Premium Features"). Free tier limitations, which include caps on the number of items you may store, are described within the App and are subject to change.
8.2 Payment Processing
All in-app purchases and subscription payments are processed exclusively by Apple Inc. (iOS) or Google LLC (Android) through their respective in-app purchase infrastructure, and managed by RevenueCat, Inc. Azica LLC does not directly receive, process, or store any payment card information. All purchases are subject to the payment terms of Apple or Google, as applicable.
8.3 Subscriptions
- Auto-Renewal. Unless cancelled, subscriptions automatically renew at the end of each billing period (monthly or annual). Your Apple ID or Google account will be charged for renewal shortly before the end of the then-current period, consistent with Apple's and Google's own subscription policies.
- Cancellation. You may cancel your subscription at any time through your device's account settings (App Store under Subscriptions, or Google Play under Subscriptions). Cancellation takes effect at the end of the current billing period; you retain access to Premium Features until then.
- No Mid-Period Refunds. Except as required by applicable law or as provided directly by Apple or Google under their own refund policies, Azica does not provide refunds for any unused portion of a subscription period.
- Trial Periods. Where a free trial is offered, any unused portion of a trial period will be forfeited upon purchase of a subscription.
8.4 Lifetime Purchases
A Lifetime or Lifetime Access purchase grants access to Premium Features for the commercially active lifetime of the App, meaning as long as Azica LLC continues to offer and maintain Azvault on the App Store and Google Play. A lifetime purchase does not entitle you to:
- A refund if the App is discontinued;
- Any features added after your purchase date that are designated as a separate product or tier; or
- Access to the Service on platforms not supported at the time of your purchase.
Azica makes no warranty that the App will continue to be available indefinitely. In the event Azica discontinues the Service, you may have rights under applicable consumer protection laws in your jurisdiction.
8.5 Price Changes
Azica reserves the right to change subscription prices at any time. Price changes will be communicated within the App and will take effect at your next renewal period. If you do not agree to a price change, you must cancel your subscription before it renews at the new price.
8.6 Taxes
Prices displayed in the App may not include applicable taxes. You are responsible for any applicable sales tax, VAT, GST, or similar tax arising from your purchase, which may be added by Apple or Google at checkout.
9. Third-Party Services
9.1 Integrated Third-Party Services
The Service integrates with or relies upon the following third-party services to provide certain functionality. Your use of these third-party services is subject to their respective terms of service and privacy policies, which are separate from these Terms:
| Service | Provider | Purpose | Provider Terms |
|---|---|---|---|
| App Store | Apple Inc. | App distribution and in-app payments (iOS) | apple.com/legal/internet-services/itunes |
| Google Play | Google LLC | App distribution and in-app payments (Android) | play.google.com/about/play-terms |
| RevenueCat | RevenueCat, Inc. | Subscription management and entitlement verification | revenuecat.com/terms |
| iCloud | Apple Inc. | Encrypted cloud backup (iOS, opt-in only) | apple.com/legal/privacy |
| Google Drive | Google LLC | Encrypted cloud backup (Android, opt-in only) | google.com/drive/terms-of-service |
| Supabase | Supabase Inc. | Storage of encrypted credential sharing payloads | supabase.com/terms |
| Have I Been Pwned | Troy Hunt / HIBP | Password breach detection via k-anonymity API (opt-in, user-initiated) | haveibeenpwned.com/API/v3 |
| Cloudflare | Cloudflare, Inc. | NTP time synchronization for TOTP accuracy | cloudflare.com/website-terms |
9.2 No Responsibility for Third Parties
Azica does not own, control, or operate any third-party service listed in Section 9.1 or otherwise integrated with or linked from the Service. Azica makes no representations or warranties regarding any third-party service, including its availability, accuracy, security, or compliance with applicable law. Azica is not responsible for and expressly disclaims all liability arising out of your use of, or reliance on, any third-party service. Any dispute you have with a third-party service provider must be resolved directly with that provider.
9.3 Third-Party Links
The Service may contain links to external websites or resources. Those links are provided for your convenience only. Azica has no control over the content of those sites or resources, and you access them at your own risk.
10. Security Features and Breach Detection
10.1 Informational Purpose Only
Security analysis features within Azvault, including password breach detection powered by Have I Been Pwned, password strength scoring, and service breach awareness, are provided for informational purposes only. They do not constitute a comprehensive security audit, a guarantee of security, or a warranty that your passwords have not been exposed in breaches not yet cataloged by third-party data sources.
10.2 HIBP Breach Check
When you opt in to the password breach check feature, Azvault checks your stored passwords against the Have I Been Pwned database using a privacy-preserving lookup method that never transmits your actual passwords. As with any network request, your IP address is exposed to HIBP's servers during the check, and results depend on the accuracy and currency of HIBP's own breach database. Azica does not store the results of HIBP checks on any server; results are stored locally on your device.
10.3 No Guarantee of Completeness
Breach detection results depend on third-party data sources that may be incomplete, delayed, or inaccurate. A result indicating your password has not been breached does not guarantee that it is secure or has not been compromised in an unreported breach.
10.4 Responsible Security Disclosure
If you discover a security vulnerability in Azvault, please report it to us responsibly at support@azicanet.com before public disclosure, giving us a reasonable opportunity to investigate and remediate. We are committed to working with security researchers in good faith.
10.5 No Guarantee Against Compromise
You acknowledge that no security measure is completely infallible. Azica employs industry-standard encryption and security practices but cannot guarantee that:
- Your device will remain free from malware, spyware, or other compromise;
- Third parties will not gain access to your device through means outside Azica's control;
- The cryptographic algorithms underlying the Service will remain uncompromised indefinitely; or
- Devices belonging to other members of your Family/Team group will not be lost, stolen, or compromised.
Azica is not liable for unauthorized access to your vault resulting from device compromise, physical access by unauthorized persons, social engineering, or your own disclosure of credentials.
11. Intellectual Property
11.1 Azica's Intellectual Property
Azvault, including its code, design, features, functionality, text, graphics, logos, icons, and audio clips (collectively, "Azica IP"), is owned by Azica LLC or its licensors and is protected by United States copyright, trademark, trade secret, and other intellectual property laws, as well as applicable international intellectual property treaties. Nothing in these Terms grants you any right, title, or interest in or to any Azica IP other than the limited license expressly set forth in Section 6.1.
11.2 Trademarks
"Azica," "Azvault," and associated logos are trademarks or service marks of Azica LLC. You may not use Azica's trademarks in connection with any product or service without the prior written consent of Azica, or in any manner that is likely to cause confusion or that disparages or discredits Azica.
Azvault displays third-party company logos to help you visually identify your own saved accounts and credentials (for example, showing a service's logo next to a login you saved for that service). These logos are trademarks of their respective owners. Their display is solely to identify the service each saved item relates to; it does not imply any sponsorship, endorsement, or affiliation between Azica and the trademark owner.
11.3 Your Content
You retain all rights to the data you store in your vault. Azica claims no ownership over your vault contents. Because Azvault is a zero-knowledge system, Azica does not have access to your vault data and therefore does not process it in any way that would create any license.
11.4 Feedback
If you provide Azica with suggestions, ideas, feedback, enhancement requests, bug reports, or other communications about the Service ("Feedback"), you hereby grant Azica a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and otherwise exploit such Feedback for any purpose, without any compensation or attribution to you. You represent that any Feedback you provide does not violate the rights of any third party.
11.5 Copyright Infringement and DMCA Notice
Azica respects the intellectual property rights of others. Because Azvault is a zero-knowledge, local-first application, Azica does not host, store, or transmit your vault contents in a form we can access, and has no technical ability to view, evaluate, or remove the encrypted contents of your vault, including anything shared through Secure Password Sharing or Family/Team Pairing (see the Privacy Policy). Azica cannot act on a claim that vault content infringes a copyright, because we have no access to it.
This Section applies instead to the limited public-facing materials Azica does control, such as our website, app store listings, and marketing materials. If you believe that material on one of those properties infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (17 U.S.C. § 512) to our designated agent:
DMCA Agent: Azica LLC
Email: support@azicanet.com
Your notification must include:
- A physical or electronic signature of the copyright owner or an authorized agent;
- Identification of the copyrighted work claimed to be infringed;
- Identification of the allegedly infringing material and information reasonably sufficient for Azica to locate it;
- Your name, address, telephone number, and email address;
- A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or applicable law; and
- A statement, made under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner.
Counter-notifications may be submitted to the same address.
12. Disclaimers of Warranty
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT, FEATURES, AND FUNCTIONS THEREOF ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
AZICA LLC, ON BEHALF OF ITSELF AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUPPLIERS, AND LICENSORS, EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
(a) any implied warranty of merchantability, fitness for a particular purpose, title, quiet enjoyment, or non-infringement;
(b) any warranty that the Service will be available, uninterrupted, timely, secure, error-free, or free from viruses or other harmful components;
(c) any warranty as to the accuracy, reliability, completeness, currentness, or usefulness of any content or information obtained through the Service, including any breach detection results, password strength scores, or security recommendations;
(d) any warranty that your vault data will be preserved in the event of device failure, app deletion, forgotten master password, or other circumstances described in Section 3.2;
(e) any warranty that defects in the Service will be corrected; and
(f) any warranty arising from course of dealing, course of performance, or usage of trade.
No oral or written information or advice given by Azica or any of its authorized representatives shall create any warranty not expressly set forth in these Terms.
Some jurisdictions do not allow the exclusion of certain implied warranties. In such jurisdictions, the above exclusions apply to the fullest extent permitted by applicable law.
13. Limitation of Liability
13.1 Exclusion of Consequential Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AZICA LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY:
(a) indirect, incidental, special, consequential, exemplary, or punitive damages of any kind;
(b) loss of profits, revenue, sales, or business opportunities;
(c) loss of data, including loss of vault data, passwords, 2FA secrets, secure notes, or documents stored in Azvault;
(d) loss of goodwill, reputation, or business value;
(e) cost of substitute services or procurement of replacement data;
(f) damages arising from your inability to access your vault due to a forgotten master password, lost Recovery Kit, device loss, app deletion, or any other cause;
(g) damages arising from unauthorized access to your vault by a third party;
(h) damages arising from the acts or omissions of any third-party service provider, including RevenueCat, Apple, Google, Supabase, or HaveIBeenPwned;
(i) business interruption, however caused;
in each case whether based on contract, warranty, tort (including negligence or strict liability), statute, or any other legal or equitable theory, even if Azica has been advised of the possibility of such damages, and even if any remedy fails of its essential purpose.
13.2 Cap on Liability
To the extent that Azica's liability cannot be fully excluded under applicable law, Azica's total aggregate liability to you for all claims arising out of or relating to these Terms or the Service, regardless of the form or nature of the claim or the basis for liability, shall not exceed the greater of:
(a) the total amount you actually paid to Azica (directly or via Apple or Google) for the Service in the twelve (12) calendar months immediately preceding the date on which the claim arose; or
(b) fifty United States dollars (USD $50.00).
13.3 Essential Basis
The parties acknowledge that the limitations of liability in this Section reflect a reasonable and fair allocation of risk between the parties and are an essential element of the basis of the bargain between the parties. Azica would not have provided the Service on the terms set out herein without these limitations.
13.4 Jurisdictional Variations
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, or limitations of liability where damage results from personal injury or death caused by negligence. In such jurisdictions, Azica's liability is limited to the maximum extent permitted by applicable law. Nothing in these Terms excludes or limits Azica's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
14. Indemnification
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Azica LLC and its officers, directors, employees, and agents (collectively, "Azica Indemnitees") from and against third-party claims, actions, demands, and proceedings, and the resulting reasonable losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs), to the extent arising out of:
- Your breach of any representation, warranty, covenant, or obligation under these Terms;
- Your violation of any applicable law, regulation, or third-party right in connection with your use of the Service; or
- Your gross negligence or willful misconduct in your use of the Service.
This indemnification obligation does not apply to the extent a claim results from Azica's own negligence, willful misconduct, or breach of these Terms. Azica will provide you with prompt notice of any claim subject to this Section and reserves the right, at your expense, to participate in its defense with counsel of its choosing; you may not settle any such claim in a manner that admits fault on Azica's behalf without Azica's prior written consent. This indemnification obligation survives the expiration or termination of these Terms.
15. Governing Law and Dispute Resolution
In short: disputes get resolved through individual arbitration, not in court and not as part of a class action, but only after we've both tried to work it out directly for 30 days first. You can opt out of arbitration entirely by emailing us within 30 days of agreeing to these Terms. Small claims court and requests for emergency injunctive relief remain available either way. This summary is for convenience only; if anything here differs from the numbered sections below, those numbered sections control.
15.1 Governing Law
These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of California, United States of America, without giving effect to any choice or conflict of law provision or rule. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
15.2 Informal Dispute Resolution (Required Pre-Condition)
Before initiating any formal legal proceeding, you agree to contact Azica LLC at support@azicanet.com with a written description of the nature of your dispute, the relief you are seeking, and your contact information. You and Azica agree to attempt in good faith to resolve the dispute informally within 30 days of receipt of the written notice. This informal resolution requirement is a precondition to initiating arbitration or any court proceeding, except for claims for emergency injunctive or other equitable relief.
15.3 Binding Individual Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Except for disputes that qualify for small claims court (as provided in Section 15.6), any dispute, controversy, or claim arising out of or relating to these Terms, the Service, or the breach, termination, or validity thereof ("Dispute") shall be finally and exclusively resolved by binding individual arbitration rather than in court. By agreeing to these Terms, you and Azica each waive the right to a trial by jury and the right to participate in a class action or representative proceeding.
The arbitration shall be administered by the American Arbitration Association ("AAA") pursuant to its Consumer Arbitration Rules (available at www.adr.org), as modified by these Terms. The arbitration shall be conducted in the English language. The seat of arbitration shall be Los Angeles County, California, although you may request that hearings be conducted via videoconference. The arbitrator's award shall be final, binding, and conclusive, and judgment upon the award may be entered in any court of competent jurisdiction.
Arbitration Fees. If you are a consumer using the Service for personal, family, or household purposes, AAA filing fees, case management fees, and arbitrator compensation shall be governed by the AAA Consumer Arbitration Rules. Where required by those rules or applicable law, Azica will pay or reimburse your share of arbitration fees for disputes valued at or below USD $10,000.
Governing Rules. The arbitrator shall apply California substantive law and applicable federal law, as a California state court judge would. The arbitrator has the authority to award the same damages and relief as a court, including injunctive relief on an individual basis.
Delegation of Arbitrability. Except as set out below, any dispute about the interpretation, applicability, enforceability, revocability, or scope of this arbitration agreement, including whether a particular Dispute is subject to arbitration, shall be decided by the arbitrator, not a court. The sole exception is the Class Action and Representative Action Waiver in Section 15.5: any dispute about the validity or enforceability of that waiver shall be decided by a court of competent jurisdiction, not the arbitrator.
Mass Filings. If 25 or more similar arbitration demands are filed by or on behalf of individuals represented by the same or coordinated counsel or entities within any 60-day period, asserting substantially similar claims against Azica, the parties agree that the AAA Mass Arbitration Supplementary Rules (or any successor rules the AAA adopts for coordinated filings) shall govern those demands and are incorporated into this arbitration agreement by reference, including any provisions in those rules for staged filing, batching, or fee allocation.
15.4 Right to Opt Out of Arbitration
You may opt out of the arbitration agreement in Section 15.3 and the Class Action and Representative Action Waiver in Section 15.5 by sending written notice to support@azicanet.com within 30 days of the date you first agree to these Terms. If a later revision materially changes this Section 15, you may separately opt out of that revision within 30 days of its effective date, as described in Section 1.2. Your notice must include your name and a clear statement that you wish to opt out of arbitration. If you timely opt out, neither you nor Azica will be required to arbitrate Disputes between you, but every other provision of these Terms, including the governing law provision in Section 15.1, continues to apply. Opting out with respect to one version of these Terms does not opt you out of the arbitration provisions of any later version unless you separately opt out of that version within its own 30-day window.
15.5 Class Action and Representative Action Waiver
You and Azica each agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class action, collective action, private attorney general action, or other representative proceeding. Furthermore, unless both you and Azica agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not preside over any form of a class or representative proceeding.
If a court of competent jurisdiction finds the foregoing class action waiver to be unenforceable for any reason, then the entirety of Section 15.3 shall be null and void, and all Disputes shall be resolved exclusively in courts located in Los Angeles County, California.
Notwithstanding the foregoing, nothing in this Section 15 waives any right to seek public injunctive relief in any forum, to the extent such a waiver is unenforceable under applicable law (including California law under McGill v. Citibank, N.A. (2017) 2 Cal.5th 945). If a claim for public injunctive relief cannot be arbitrated consistent with applicable law, that specific claim, and only that claim, may proceed in court, while any other claims between the parties remain subject to arbitration under this Section 15.
15.6 Small Claims Court
Notwithstanding the foregoing, either party may bring an individual claim in a small claims court of competent jurisdiction, provided the claim qualifies under that court's rules and the claim is brought and maintained on an individual, non-class, non-representative basis.
15.7 Injunctive and Equitable Relief
Nothing in this Section 15 prevents either party from seeking emergency or interim injunctive relief, or other equitable relief, in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of a party's intellectual property or confidentiality rights, pending the resolution of a dispute through arbitration or other means.
15.8 Jury Trial Waiver
To the extent any Dispute is not subject to arbitration under these Terms, you and Azica each waive any constitutional or statutory right to a trial by jury in any action, proceeding, or counterclaim arising out of or relating to these Terms or the Service, to the maximum extent permitted by applicable law.
15.9 Time Limitation on Claims
To the extent permitted by applicable law, any claim or cause of action arising out of or related to these Terms or the Service must be filed within one (1) year after the claim or cause of action arose, or it shall be forever barred, regardless of any statute of limitations to the contrary. This Section does not apply to users who are consumers domiciled in jurisdictions where such limitations are not enforceable under applicable law.
15.10 Rights of International Users
If you are located outside the United States, you may have additional statutory rights under the laws of your country of residence that cannot be excluded or waived by contract. Nothing in these Terms is intended to limit any rights you have under applicable mandatory consumer protection laws in your jurisdiction. EU and UK consumers retain the right to bring a claim before the courts of their country of residence and retain all rights under applicable EU or UK consumer protection law.
16. Termination
16.1 Termination by You
You may terminate your relationship with Azica under these Terms at any time by permanently deleting the App from all your devices. Because Azvault is a local-first application and Azica does not maintain a user account for you, deletion of the App terminates the relationship. You remain responsible for any outstanding payment obligations.
16.2 Termination by Azica
Azica reserves the right to suspend or permanently terminate your access to the Service at any time, with or without cause, including but not limited to:
- Actual or suspected violation of these Terms;
- Conduct that Azica reasonably determines is harmful to the Service, other users, or third parties;
- Requests by law enforcement or regulatory authorities;
- Technical, security, or operational reasons; or
- Cessation of the Service generally.
Because Azvault is a local-first application, Azica's ability to enforce a termination is generally limited to server-side features you use, such as Family/Team Pairing access, subscription entitlements administered through RevenueCat, and support services. Azica does not have the ability to remotely disable the App on your device or delete your locally-stored vault data.
16.3 Effect of Termination
Upon termination of these Terms for any reason: (i) all licenses and rights granted to you under these Terms immediately cease; and (ii) you must immediately stop all use of the Service. Termination does not affect any rights or liabilities accrued before termination.
Survival. The following Sections survive termination or expiration of these Terms: Section 3 (Zero-Knowledge Architecture), Section 6.2 (License Restrictions), Section 7 (Prohibited Conduct), Section 11 (Intellectual Property), Section 12 (Disclaimers of Warranty), Section 13 (Limitation of Liability), Section 14 (Indemnification), Section 15 (Governing Law and Dispute Resolution), and Section 18 (General Provisions).
17. Apple App Store: Additional Required Terms
The following terms apply to your use of Azvault if you obtained the App from the Apple App Store. In the event of any conflict between these additional terms and the rest of these Terms, these additional terms shall control solely with respect to your use of the App Store version of the App.
(a) Parties to the Agreement. These Terms are entered into between you and Azica LLC only. Apple Inc. is not a party to these Terms and has no responsibility for Azvault or its content.
(b) License Scope. The license granted in Section 6.1 is limited to a non-transferable license to use Azvault on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
(c) Maintenance and Support. Azica LLC, not Apple, is solely responsible for providing maintenance and support for Azvault. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to Azvault.
(d) Warranties. In the event of any failure of Azvault to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for Azvault to you, if any. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation with respect to Azvault, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are Azica's sole responsibility.
(e) Product Liability Claims. Azica LLC, not Apple, is responsible for addressing any claims you or any third party may have relating to Azvault or your possession and use of Azvault, including: (i) product liability claims; (ii) any claim that Azvault fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
(f) Intellectual Property Infringement. In the event that a third party claims that Azvault or your possession and use of Azvault infringes that third party's intellectual property rights, Azica LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim, to the extent required by these Terms.
(g) Third-Party Beneficiary. You acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as they relate to your license to use the App Store version of Azvault. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the applicable terms of these Terms against you as a third-party beneficiary thereof.
(h) Developer Contact. Azica LLC, support@azicanet.com.
18. General Provisions
18.1 Export Controls and Sanctions
You represent and warrant that (a) you are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to a comprehensive U.S. Government embargo or sanction; (b) you are not identified on, and are not owned or controlled by any entity identified on, any U.S. Government restricted party list, including the OFAC Specially Designated Nationals and Blocked Persons List, the U.S. Commerce Department Entity List, or the U.S. Department of State Debarred List; and (c) you will not use or permit the use of the Service in violation of any applicable export control or sanctions laws or regulations.
18.2 Entire Agreement
These Terms, together with the Privacy Policy and any other agreements expressly incorporated herein, constitute the entire and exclusive agreement between you and Azica LLC with respect to the Service and supersede and replace any prior or contemporaneous oral or written understandings, agreements, representations, and warranties, whether express or implied, between the parties relating to the subject matter hereof.
18.3 Severability
If any provision of these Terms is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect.
18.4 No Waiver
Azica's failure or delay in exercising any right, power, or privilege under these Terms shall not operate as a waiver of that right, power, or privilege. No single or partial exercise of any right, power, or privilege precludes any other or further exercise of that right or any other right, power, or privilege. All waivers must be in writing and signed by an authorized representative of Azica to be effective.
18.5 Assignment
You may not assign, transfer, or sublicense any of your rights or obligations under these Terms, in whole or in part, without Azica's prior written consent. Any purported assignment without consent is void. Azica may freely assign these Terms, in whole or in part, to any affiliate, or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of Azica's assets, without your consent.
18.6 Relationship of the Parties
You and Azica are independent parties. Nothing in these Terms creates any agency, partnership, joint venture, employment, franchise, or fiduciary relationship between you and Azica.
18.7 Force Majeure
Azica shall not be liable for any delay or failure to perform under these Terms to the extent such delay or failure is caused by circumstances beyond Azica's reasonable control, including but not limited to acts of God, natural disasters, pandemic, terrorism, war, riot, embargoes, acts of civil or military authorities, fire, flood, earthquake, accidents, strikes, labor disputes, failure of utilities, or internet outages.
18.8 Notices
Azica may provide notices to you via the App, by posting on Azica's website, or by email to an address you have provided, if any. Notices from you to Azica must be sent by email to support@azicanet.com and shall be deemed given upon Azica's written confirmation of receipt.
18.9 Language
These Terms are written in English. If these Terms are translated into any other language, the English version shall control in the event of any conflict.
18.10 Headings
Section headings in these Terms are for reference only and have no legal effect.
18.11 California Consumer Rights Notice
Under California Civil Code § 1789.3, California users are entitled to the following consumer rights notice: if you have a question or complaint regarding the Service, you may contact us at support@azicanet.com. California residents may also reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
19. Contact Information
If you have any questions, concerns, or requests regarding these Terms of Service or the Service, please contact us:
Azica LLC
Email: support@azicanet.com
We will endeavor to respond to all inquiries within a reasonable time.